Progress Chaser

Job overview

We are pleased to offer an exciting opportunity for a proactive and highly organised Progress Chaser to join our Hospital at Home team at Abel Smith House in Stevenage. This rewarding role is central to supporting patient flow, ensuring individuals receive timely, safe, and well-coordinated care throughout their inpatient journey.

As a key member of the multidisciplinary team, you will play an integral role in progressing patient pathways and helping to achieve Expected Discharge Dates. You will work collaboratively with clinical colleagues, patients, carers, and partner agencies to coordinate actions, resolve delays, and support smooth, efficient discharges. Your ability to communicate effectively and build positive working relationships will be essential in delivering high-quality, patient-centred care.

Main duties of the job

This position offers a varied and engaging workload, where strong organisational skills and attention to detail are vital. You will be responsible for maintaining accurate records, updating patient systems such as SystmOne, and supporting the coordination of services including therapy, nursing, pharmacy, and social care. You will also contribute to team meetings, audits, and continuous service improvement.

If you are passionate about delivering high standards and want to make a positive impact, we would welcome your application.

Detailed job description and main responsibilities

Please see attached job description for further details.

Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.

We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.