Portering Team Leader

Job overview

The Portering Team Leader will assist the Portering supervisor in the effective day to day labour management of their shift.

Qualifications & Experience

This post is subject to conditional requirements that the appointee must be fully experienced as a Rotary Shift Porter (C & R). In addition, the following training must have been completed:

Key Duties and Responsibilities:

Portable Gas Cylinder Safety (BOC)

Fire Response Team

Control and Restraint

Breakaway

Radio Operation

Computer Database Operation

Manual Handling

Customer Service Skills

Diversity within Customer Service Excellence

Electric Vehicle Driving

Experience in working in an Emergency Department service.

Act as Team Leader by assuring that the workload is prioritized on their shift.

Note:  This post is subject to recall outside rostered shift patterns.

Main duties of the job

Make day to day judgments on Portering requests, based on own knowledge & experience of the ED service and communicate these decisions clearly.

Ensuring that enough Porters are available on each shift to provide an efficient service during periods of annual leave, sickness or training, whilst ensuring unnecessary overtime is kept to a minimum.

Ensure all staff adhere to the clocking in procedure. Ensure that annual leave booking procedure is adhered to on their shift.

Ensure staff on their shift follows the sickness reporting procedure. Ensure that sickness forms are completed and passed to the Portering Supervisor. Meet with staff to discuss capability issues at an informal level and advise the Portering supervisors of all first level formal Capability issues.

Liaise with all departmental managers and clinical ED managers on day-to-day Portering issues and the necessary delegated action.

Carry out daily stock take of medical gas cylinders and other department related issues.

Ensure that discipline is maintained on their shift at all times. Inform the Portering supervisor or Shift Facilities Manager of issues requiring disciplinary investigations.

Work with the Portering supervisor to bring in service improvements.

Book training refresher courses ensuring all staff complete their full induction and ongoing training requirements.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: -    applied for a Graduate visa -    or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

This vacancy will close at midnight on 4th May 2026

Interviews are due to be held on 18th May 2026

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.