Portering Chargehand

Job overview

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We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of the team.

Are you an experienced Porter? Do you want to use your skills and experience to help make a difference?

We invite you to apply for our Chargehand post within the Portering Department Team, based at Southend Hospital.

You’ll be joining a hardworking, determined and dynamic team, supporting in driving efficiencies across the service and empowering staff to be the best they can be and in turn ensure the best patient experience is provided at all times.

In return you will have access to the best training in this field which will enable you to develop your skillset and progress your career

Main duties of the job

You will be responsible for the efficient effective and professional supervision of the portering team across the range of portering services to wards and departments, including patient movement, transportation of specimens, medical gas, medical equipment, blood products, supplies, and emergency responses.

This is a working supervisor role and therefore the postholder will be expected to carry out all portering tasks. The post holder will support the Portering Manager; this will include assisting in the rostering of staff, booking and covering annual leave, arranging sickness cover in and out of hours, and assisting with sickness management and performance issues.

You will be responsible for identifying potential risks associated with all associated works and actively working with management to resolve them.

You will participate in Risk assessments on an annual review basis and for any new work identified.

You will be responsible for ensuring that the General Porters adhere to a uniform and PPE Trust requirements.

The Chargehand Porter will also identify any specific training needs for General Porters and development requirements.

Detailed job description and main responsibilities

To read more information about this varied and rewarding role and a comprehensive breakdown of the duties of the including:

To provide a professional lead to the portering team, monitoring high standards of service, discipline, customer care and dignity & respect.

To ensure all tasks and duties are completed correctly by the portering team using appropriate equipment, methods and procedures and in accordance with the specification and all Trust Departmental policies and procedures.

To monitor the performance of the portering team, and report any concerns or persistent non compliances to the Portering Operational Manager.

To support the Portering Operational Manager, including the rostering of staff, booking and covering annual leave, arranging sickness cover, receipt of timesheets for submission.

To participate in reviews of portering schedules, and assist with customer audits as and when required.

Please refer to the job Description and Person Specification located in the supporting document section.

We look forward to your application.

For further details contact: [email protected]

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