Already thinking ahead to interview?

Save this role, then rehearse likely interview themes with structured write and speak feedback before the panel.

Practice interview answers
Location
Salary
£25,760 - £27,476 per annum
Profession
Administrative and IT
Grade
Band 3
Deadline
11 May 2026
Contract Type
Permanent
Posted Date
23 Apr 2026

Job overview

This exciting role is for those people who have a thirst for service delivery projects whilst keen on having a real impact on how the UK manages its emergency communications services.

This role will work on projects in the ARP Service Programme, focusing on service delivery to ambulance Trusts including the introduction of a new Service Partner ,  Service Desk and associated ITIL processes, a new support process for Control Room positions and the transition of support for radio terminals to new suppliers.

No two days are the same working for ARP; it demands interaction with UK ambulance Trusts and suppliers in progressing its key programmes including the upgrade to the communications systems in ambulance control rooms and upgrading the equipment both in the ambulance and used by the emergency crew. In time, these important upgrades will link into the dedicated Emergency Services Network – a programme being implemented by the Home Office – so there is much scope for interaction with public sector partners and for the successful candidate to enjoy working across the entire breadth of this essential team.

Main duties of the job

You will be required to manage the booking of  events, accommodation and travel for ARP colleagues. To support the wider team in general administrative duties.   Support the team in the planning and execution of full team meetings.  Support the team with the arranging and booking of training courses.   To carry out other tasks/duties as directed, appropriate to the role. Actively promote equality and inclusion.  Personal Development and take part in activities that lead to personal and/or team growth.

There will be a requirement to attend supervision and appraisal sessions with the Line Manager.  Take a lead in identifying own development needs.   Previous experience with invoicing would be advantageous.

Detailed job description and main responsibilities

For further information about this role please see attached the job description.

Although the team is delivering complex programmes on behalf of the Department for Health and Social Care (DHSC), the team is hosted by South Western Ambulance Service NHS Foundation Trust, which means the successful candidate will enjoy all the benefits that working for an NHS Foundation Trust has to offer. These include a generous annual leave allowance (starting at 27 days), career average NHS pension scheme, access to a network of NHS / Emergency Services discounts offered by third party partners and NHS tax free initiatives like a salary sacrifice lease car scheme, plus cycle to work and technology scheme tax saving initiatives.

Check out our website to find out more about us as an organisation, our programmes, and latest press releases where we celebrate the huge team effort required for a successful delivery. Ambulance Radio Programme - Providing national critical communication solutions to the English, Scottish and Welsh Ambulance Services

Right to work / Certificate of sponsorship

This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.

For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa