Pharmacy Medicines Home Delivery Service Officer Apprenticeship

Job overview

An exciting opportunity has arisen to work as part of the pharmacy homecare team in the provision of a medicines home delivery service at the Royal Marsden NHS Foundation Trust.  This post may require some cross site working but will be based primarily at the Chelsea site. The Pharmacy Homecare Assistant role is key in the services data information entry requirements and other clerical and administration requirements including liaising with the 3rd party providers with respect to any service delivery issues, invoicing requirements, supporting service KPI management and service efficiencies reporting.  This is a good opportunity to gain excellent experience and be part of a dynamic team. The trust has invested in pharmacy as a key component in further enhancing the quality and efficiency of services to patients with the homecare service development being one of the latest exciting pharmacy initiatives. We are looking for a motivated and enthusiastic person to undertake the role and support the pharmacy in the development of a premium service in the home delivery medicines.  The Royal Marsden NHS Foundation Trust is the largest comprehensive cancer centre in Europe and is ranked as one of the top NHS trusts in the country in the NHS national performance rankings. Our pharmacy department plays a key role in maintaining and enhancing the trust’s reputation.

Main duties of the job

To assist the Pharmacy Homecare Technician in the co-ordination of the day-to-day activities in the Homecare service and ensure that the administrative duties relating to medicines delivered by homecare are carried out in accordance with Trust and departmental policies and procedures.

This role is offered in conjunction with the Business Administrator Level 3 Apprenticeship Programme, delivered by PMA. By attending this interview, you are confirming your commitment to undertake the apprenticeship should you be offered and accept the role, and provided you meet the eligibility criteria.   Apprenticeships at The Royal Marsden follow a partnership model between you and the organisation. This means you will be working, studying, and learning a new role all at once. It is a rewarding and demanding opportunity that requires dedication, flexibility, and strong personal motivation.

Candidates must meet all government criteria for apprenticeship funding, including appropriate visa status, required period of UK residency, and no prior learning or experience at a level that would prevent funding approval.   Link: https://pma-uk.org/workshops/business-administration-cancer-care-contextualised-level-3/?portfolioC…

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification:

2.1. Work closely with the Pharmacy Homecare Technician to ensure smooth running of the Homecare service. 2.2. To process homecare prescriptions accurately, including scanning and securely emailing them to the appropriate homecare provider. 2.3. To manage operational tasks related to homecare services, including handling provider queries, reconciling invoices, and ensuring timely processing within the EPIC system. 2.4. To manage and update Homecare Database and Microsoft Teams Homecare channels daily. 2.5. To liaise with patients with respect to registration and explain the homecare process at point of consent (if/when required). 2.6. To liaise with the Specialist Pharmacists and other healthcare professionals to ensure new patients are registered and the prescriptions obtained, and all prescribing requirements are met. 2.7. To plan workload and ensure daily, weekly and monthly timetables are met together with other schedules.

Please note: The recruiting managers will not be able to answer questions specifically related to the apprenticeship programme content. These are managed externally by PMA Ltd. For any queries specifically about apprenticeships at The Royal Marsden, please contact: [email protected]