Personal Assistant - Outpatient Directorate Senior Leadership Team

Job overview

We’re excited to offer this opportunity within our Admin & Clerical workforce.

We are seeking a highly organised and motivated Personal Assistant to join the Outpatients Directorate at UHD. This is a busy and varied role supporting senior managers within a large directorate that is delivering a significant improvement plan focused on clear priorities and collaborative change.

No two days are the same. You will manage complex diaries, coordinate and prepare meetings, juggle competing priorities, and help ensure services run smoothly for patients and staff. The pace is fast, but you will be part of a supportive and friendly team that works hard, values collaboration, and takes pride in delivering high-quality services.

This is a rewarding opportunity to build strong relationships across clinical and corporate teams and contribute to meaningful service improvements. We are looking for someone who is highly organised, detail-focused, calm under pressure, and confident in their communication. You should enjoy working as part of a team and contributing positively to the working culture.

In return, we offer a role where you can make a real difference within a Trust that values its staff, supports development, and promotes teamwork and work-life balance.

Interview date: Thursday 30th April 2026

Main duties of the job

Key responsibilities include:

• Providing comprehensive PA support to the Outpatients Senior Leadership Team
• Managing complex diaries, meetings, and correspondence
• Preparing agendas, papers, presentations, and minutes for meetings
• Acting as a key point of contact for internal and external stakeholders
• Handling sensitive information with professionalism and discretion

Detailed job description and main responsibilities

Qualifications

• Educated to GCSE standard
• NVQ Level 3 in Customer Service / Management of Administration or equivalent knowledge base

Experience

• Previous experience in senior secretarial / administrative positions in a busy and demanding environment

Technical Skills/Competencies

• Excellent technical skills in Microsoft Office
• Audio typing skills
• Proficient keyboard skills
• Excellent organisational skills
• Organising, attending and administering corporate meetings
• Taking minutes at corporate/senior level committee meetings
• Competent in use of e-mail and web-based technology

Knowledge

• Demonstrable experience of work in a senior supporting role

Other requirements specific to the role

• Excellent interpersonal skills
• Very high level of communication skills
• Able to work on own initiative
• Capable of prioritising work and be able to refer queries onwards
• The individual must be welcoming, friendly and helpful at all times
• Ability to look and plan ahead
• Access to a car with appropriate insurance for movement between sites as part of role