Perioperative Digital Support Assistant

Job overview

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for detailed job description of the role.

Main duties of the job

The perioperative care team at the University Hospital Southampton NHS foundation trust (UHS) are delighted to be able to offer a fantastic opportunity for a customer focused, friendly and enthusiastic individual to join our expanding and innovative team. This role will involve talking to patients directly on a daily basis and following up a caseload of patients with behavioural change in the lead up to surgery under supervision of the clinical teams.

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

Detailed job description and main responsibilities

The successful candidate will be responsible for providing administrative and patient support with My Medical Record (MyMR) which is used within perioperative care to deliver our digital screening for patients.

This dynamic and integral role will include: -Supporting patients to sign up to MyMR -Coordinate the training of the clinical team in using MyMR -To work with clinical teams to identify patients to be signed up to use MyMR or other health apps and support processes e.g in clinic and help/support with other patient facing digital platforms and tools. -Booking and managing patient appointments -Supporting patients with behavioural change in the lead up to surgery and follow up post surgery

They will be expected to manage their own workload, working autonomously and as part of a team.

The ability to occasionally travel to our other hospitals is desirable.