People Manager

Job overview

We are looking for an enthusiastic and professional individual who is fully qualified (or nearing completion) with the CIPD. Previous NHS experience or experience in a complex and unionised environment is essential.

This role has a hybrid working pattern and is part office and part remote working. Your base will be one of our hospital sites in either Brighton, Worthing or Chichester but travel to all sites may be required

Main duties of the job

The key elements of this role are to:

Provide proactive and professional advice and guidance to managers and employees regarding all employee relation issues. This will include conduct and performance management, grievances, sickness and other absence in accordance with Trust Policies, current legislation, the ACAS code of practice and other professional standards.

Support managers in providing effective and high quality evidence based investigations of conduct and other people related issues

Contribute to the development and delivery of employee case management and inputting more widely into all employee relations case management across the Trust

Support managers in using effective people management practices to improve service performance and productivity by using mediation and coaching techniques and developing and delivering training programmes.

Detailed job description and main responsibilities

Interpret, analyse and provide expert advice on employment matters support the effective and timely resolution of casework, often involving highly complex, contentious and highly sensitive issues requiring tact and diplomacy.

Manage own caseload; deploy appropriate techniques in order to obtain evidence and facts utilising open questioning, clarification, advanced listening, persuasion and influencing skills to ensure the facts are clear.

Work in partnership with Staff Side where appropriate in order to bring cases to conclusion quickly whilst ensuring that standards are upheld.

To support the development and monitoring of appropriate performance targets/standards with the involvement of staff and ensure that there are mechanisms in place to audit them and produce regular performance reports.

Responsible as a line manager for individuals, undertaking appraisals, performance and absence management processes, disciplinary and grievance matters, allocating team workload where necessary. The post holder will have to ensure the most effective and efficient deployment of the staff resource to achieve the service objectives.

To deliver a customer focused and user friendly service which provides accurate, timely, professional advice to managers and maximises the use of appropriate technology and resources.