Patient Services Clerk

Job overview

Right to work: We actively promote diversity and inclusion. Please note that this role is not on the Home Office list of occupations eligible for sponsorship under the Skilled Worker visa route. We recommend that you assess your eligibility before applying for this position. Visit https://www.gov.uk/skilled-worker-visa

Monday - Friday  to be  Flexible - working between 8am - 6.30pm

The Patient Services Clerk has a varied role which spans a number of different work areas. The tasks below describe the type of duties appropriate for the role, however, depending on where the post holder is placed or working, not all of the tasks may be carried out and there may be additional duties specific to that work area expected and within the remit of the role.

To provide a professional, friendly and effective service face to face to patients and relatives.

Main duties of the job

The Administrative Services Department is offering an opportunity to join our friendly and supportive team as a Patient Services Clerk.

As a Patient Services Clerk within the Admin Services Team you will play a key role in supporting patients during their Outpatient or Inpatient attendances and provide administrative support to clinical teams. Our work is complex, interesting, specialised and driven by tight deadlines. As such, it is essential that you have good organisational skills and the ability to work under pressure. A comprehensive induction programme provides new staff with the basic framework they need to undertake their role but is essential that you have previous office experience ideally in an NHS environment. You will have a good standard of education including English and Maths, excellent computer skills and experience of competently handling telephone and face to face enquiries. We have a Department Team Charter which encourages a fair, positive and pleasant working environment and we are looking for the right people to contribute to our team.

Detailed job description and main responsibilities

Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.