Patient Pathway Tracker

Job overview

An exciting opportunity has arisen within the 18 Week Team, and we are looking to recruit a Band 3, Patient Pathway Trackers on a full time basis.

The role requires an enthusiastic, well organised self-starter, who can work independently and as part of a team, converse fluently, logically, and confidently with multidisciplinary personnel within the Trust to provide excellent care without unnecessary delay.

As part of the Chief Operating Officer Directorate, the Patient Pathway Trackers will join us and provide a specialist validation service relating to our Waiting Times. You will be helping us maintain the accuracy of our waiting times information and supporting clinical teams to reduce waiting times.

The Tracker is responsible for providing accurate and timely data, to identify patients who may breach national targets and take appropriate action to negate this. In addition, the Patient Pathway Tracker will carry out pathway mapping, analysing delays and bottlenecks and work as part of a team to resolve these.

The successful candidates will possess excellent communication and organisational skills, knowledge of E-record and excel spread sheets and be able to work to tight deadlines. A comprehensive range of practical, analytical skills would be advantages.

• Interview Date: 18 July 2025
• 37 hours 30 minutes/week

NO AGENCIES PLEASE

Main duties of the job

There is currently significant pressure on NHS waiting lists and a backlog of patients waiting for hospital treatment.

This post is fundamental to helping the Trust monitor its compliance with NHS waiting time targets and work towards reducing these to pre-pandemic levels.

• To validate patient pathways and work with designated directorate teams to drive improvement in reported waiting list accuracy.
• The postholder will be expected to work autonomously, managing their own workload, meet tight deadlines, manage competing priorities and work in collaboration with the 18 week team to help ensure data is validated for submission against national and local waiting time targets.

Detailed job description and main responsibilities

• To ensure validated and accurate data is available for submission against the national and local RTT targets within deadlines.
• To validate patients referral to treatment pathways, ensuring the data recorded on the PAS system accurately represents the patient journey from referral to treatment.
• To expedite individual patient appointments in order for their timely treatment within 18 week targets.
• The post holder will provide administrative support to the 18 Week team.
• To liaise with Directorate staff, in the maintenance and achievement of RTT compliance with Targets.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy