Patient Pathway Tracker, Ophthalmology

Job overview

Working in the busy Ophthalmology Administration Offices, based at Ashford Hospital, the successful Outpatients Pathway Tracker candidate will be responsible for new and follow-up waiting list management and monitoring of RTT pathways.  They will be responsible for validating and monitoring the Trust's performance against the Referral to Treatment 18 week waiting time standards and they will work as a member of the pathway tracking clinical team, acting as a local expert on RTT 18 week guidance.

Main duties of the job

Pay particular focus to the tracking of outpatient overdue follow-up appointments, introducing robust systems to avoid ‘loss to follow-up’.

Validate and monitor the Trust’s performance against the Referral to Treatment 18 week waiting times standards, ensuring patients receive treatment within the required timescales through monitoring and auditing elective patient pathways.

Detailed job description and main responsibilities

Work as a member of the pathway tracking clinical team acting as a ‘local expert’ on patient pathway RTT 18 week guidance, reporting mechanisms and service improvements that will improve patient experience & facilitate the provision of accessible and high quality care.

Be key in overseeing RTT 18 week performance management across the specialties within the MES division, providing expertise & support for the delivery & achievement of patient RTT standards