Patient Pathway Coordinator - Ophthalmology (PCEU Windsor) 30 hrs

Job overview

Band 4 Patient Pathway Coordinator (CAT Team 2 - Ophthalmology - PCEU Windsor)

This is a part-time post for 30 hours per week.

This post is based at Prince Charles Eye Unit, King Edward VII Hospital, St Leonards Road, Windsor, SL4 3DP - and attracts a Fringe payment of 5% of gross basic salary.

This is an exciting opportunity to join our Clinical Administration Team (CAT 2 Ophthalmology) as a Patient Pathway Coordinator (PPC).

If you are a highly organised and driven individual who is passionate about patient care and embraces change, we have the role for you. In return we can offer you a friendly and supportive team to work with.

As a management team we are keen to  support ongoing development and opportunities to help you achieve your goals. Once fully trained we offer hybrid working as well; so working on-site and remotely at home.

The post is based at Prince Charles Eye Unit, Windsor, where we provide a first-class, efficient, pro-active and patient-focused admin service.

The successful applicant will be responsible for helping provide a smooth transition for patients as they move through their treatment pathway. For further information, please contact Garnett (Patient Pathway Manager) via  [email protected]

Main duties of the job

We are looking for an enthusiastic, highly motivated and organized individual to provide specialist admin support to the Ophthalmology teams.

You will need to be confident working within a team in a fast-paced environment and have excellent IT skills, be comfortable communicating with patients and colleagues at all levels and work quickly and accurately under pressure.

You will be responsible and accountable for consistently and accurately carrying out your duties as well as the provision of a high quality and efficient service, providing this in a confident and courteous way to service users.

This post requires previous experience of delivering high levels of customer/patient service, working within an administrative environment, preferable experience within the NHS but not essential, using multiple computer systems and managing data (electronic and paper-based).

Knowledge of the 18 week pathway would also be beneficial.

Full compliance with local procedures, deadlines and best practice will be a key part of the role.

Detailed job description and main responsibilities

Please refer to the attached Job Description and Person Specification for further details of the role.