Patient Pathway Assistant

Job overview

Patient Pathway Assistant - 20 hours per week

We have an exciting opportunity for a band 3 Patient Pathway Assistant to join our Pain team.

The role will comprise of making appointments ,answering the phones and admin support for the COPE ( Centre of Pain Education team ) .

The postholder will assist the provision of the highest quality patient care through dedicated administrative clerical support t medical and nursing staff

The posthoder will need to ensure they are customer focused and a knowledgeable point of contact

Main duties of the job

Knowledge and use of iClip Pro and hospital systems are essential for this role

You will be making appointments and seeing patients through their pathway and treatment plans and updating iClip Pro in a timely manner along with general office duties.

Detailed job description and main responsibilities

Detailed job description and main responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.