Patient Facing, Ward Based Host/Hostess - Royal Liverpool Hospital

Job overview

This is an exciting time to join our Catering Team for the NHS at Royal Liverpool Hospital.

We have available post working within our ward kitchens, ensuring that we provide an excellent food and patient experience.

If you are looking for a rewarding role working within our wards and you have the following skills please apply.

• Good communication (written & verbal)
• Approachable
• Organised
• Reliable

***This post is open to employees of the five LAASP organisations. By proceeding, you are confirming that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women’s Hospital or, The Walton Centre. Confirmation will be sought for all successful applicants via an IAT***

Main duties of the job

• Regeneration of chilled/frozen food and preparation of sauces.
• Plating and service of cold and hot food items with meal delivery to patients, including service of condiments.
• Probing and recording food temperatures. Recording of equipment temperatures.
• Beverage service to patients. Washing and refilling of patient’s water jugs and beakers.
• To take the patient orders and communicate the requirements to the catering department.

Detailed job description and main responsibilities

• To provide a localised catering service observing health, safety and hygiene procedures and maintaining high standards in all aspects.
• To deliver good principles of customer care ensuring helpfulness, awareness and compassion to patients, visitors, staff and colleagues.
• Regeneration of chilled/frozen food and preparation of sauces.
• Preparation of patient meal trays.
• Plating and service of cold and hot food items with meal delivery to patients, including service of condiments.
• Probing and recording food temperatures. Recording of equipment temperatures.
• Beverage service to patients. Washing and refilling of patient’s water jugs and beakers.
• To take the patient orders and communicate the requirements to the catering department.
• Clearing of meal trays, crockery and cutlery for all food areas.
• Collection, segregation and disposal of catering waste materials.
• Cleaning duties within the kitchen and other associated areas in accordance with departmental cleaning schedules to include equipment, work surfaces crockery and cutlery.
• Ordering and receipt of goods from the main catering production unit in accordance with the agreed stock requirements ensuring adequate stock levels are maintained.
• Completion of catering department procedural paperwork such as temperature checks and monitoring.
• To undertake training as required to fulfil this role and any further training which will enhance both personal effectiveness and also the delivery of high standards of service.
• To work co-operatively with colleagues as part of the team and perform additional duties as and when directed by the catering supervisor.