Patient Experience Volunteer at Tameside and Glossop Integrated Care NHS Foundation Trust.

Job overview

Patient Experience Volunteer at Tameside Recruitment Drop-in!

Are you passionate about making a difference in people's lives? We are looking for dedicated people to join our team as Patient Experience Volunteer. Your role will be vital in enhancing the wellbeing of our patients, providing them with the support and care they need.

The role involves interacting with patients across the Trust who can feel lonely, isolated or bored. You will spend time talking with patients or supporting with activities.

You can find out more about volunteering and how to apply on our website or contact our voluntary services team, [email protected] or call 0161 922 6299.

We also accept paper applications. Please contact volunteers to obtain an application form.

Please note that we are expecting a high interest in our volunteer positions, and therefore we will be reviewing applications and prioritise applicants from the Tameside & Glossop area. We will consider applications from out of the area by exception.  We may close the vacancy earlier than the date advertised,  on receipt of sufficient applications.

Main duties of the job

At Tameside and Glossop Integrated Care NHS Foundation Trust, we are dedicated to providing exceptional care and support to our patients. Our Patient Experience Team plays a vital role in enhancing the well-being of our patients, and we are looking for compassionate and dedicated volunteers to join us.

The Role:

As a volunteer with our Patient Experience Team, you will provide invaluable company and support to patients on our wards. Your responsibilities will include:

• Offering companionship and engaging in conversations with patients to alleviate loneliness.
• Assisting patients with simple tasks to enhance their comfort and well-being.
• Helping to prevent falls by ensuring a safe environment and supporting patients with mobility.
• Collaborating with healthcare staff to identify and address patient needs.

Training Provided:

We are committed to ensuring our volunteers are well-prepared and confident in their roles. Comprehensive training will be provided, covering:

• Effective communication and interpersonal skills.
• Patient safety and fall prevention techniques.
• Basic patient care and support.
• Understanding the needs of diverse patient populations.
• Ongoing support and development opportunities.

What We Offer:

• A rewarding opportunity to make a positive impact on patients' lives.
• Comprehensive training and ongoing support.
• The chance to be part of a friendly and supportive team.
• Valuable experience in a healthcare setting.

About You:

We are looking for volunteers who are:

• Compassionate and empathetic with a genuine desire to help others.
• Good communicators with the ability to engage with patients from diverse backgrounds.
• Reliable and committed to making a difference.
• Able to work independently and as part of a team.

Why Volunteer with Us?

Volunteering with our Patient Experience Team is a fulfilling and meaningful way to contribute to your community. You will have the opportunity to brighten patients' days, support their recovery, and help create a safer environment on our wards.

Shift Details:

Volunteers are required to commit to a minimum of 4 hours per shift, Monday to Friday. This ensures that our patients receive consistent and reliable support throughout the week.

Join us in making a difference in the lives of our patients!

Detailed job description and main responsibilities

Role description and main responsibilities

We expect our volunteers to be presentable, smart and always wearing your volunteer uniform and ID badge. All of our volunteers must comply with the Trust’s Values and Behaviours at all times.

Key requirements

• Aged 16 years or above and able to commit to volunteering for minimum 4 hours per day for at least six months
• Reliable and punctual
• Understand the importance of confidentiality and following procedures
• Willing to undertake any necessary training
• To be confident when communicating with patients, visitors, staff and members of the general public.
• Friendly and approachable
• Patient and people focused
• Respectful
• Able to work independently and use initiative