Patient Experience and Engagement Administrative Assistant

Job overview

Are you a passionate administrator who wants to make a difference to our patients?

We are looking for an organised and enthusiastic individual who will provide the organisation with their Patient Experience and Engagement infrastructure across Mid and South Essex NHS Foundation Trust.  You will be supporting the team to be organised, completing tasks in a timely way and supporting the Directorate / Divisional teams in order to meet external deadlines, including a number of submissions outside the organisation. The role will be based at either Broomfield or Southend and will be supporting the patient experience across all the sites.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

• No VISA sponsorship available for this role

Main duties of the job

• You will be assisting the Team in all aspects of day to day management of a cross site
• You will be providing administrative support to various projects and work streams
• Provide a central point of contact for the Trust in terms of coordination of Patient Experience and Engagement.
• Implementing new efficient processes and training colleagues at all levels and in all roles, to feel fully informed and able to contribute, for example action logs for meeting working groups
• Responsible for the ordering and procurement of the Team
• You will help to build and maintain excellent working relationships with Governors, key stakeholders, service user groups and local community.
• You will help collate monthly reports for the team and distribute them accordingly
• Inbox and Diary Management to the Associate Director of Patient Experience and Team
• Updating and arranging statutory and mandatory training records for the team
• Ability to work independently and send out diary invites for various meeting across site
• Provide the support to a number of meetings including taking minutes, circulating papers and managing an action log.
• To contribute to the smooth running of administrative systems including management of generic e-mail accounts.

Detailed job description and main responsibilities

Are you looking for an exciting role using your unique qualities, then we want to hear from you.   For full details about this varied and rewarding role, please see attached job description.   We look forward to your application.