Patient Engagement Lead Midwife

Job overview

The Patient Engagement Lead Midwife provides expert leadership in maternity communications, digital engagement, and responsive midwifery advice services across our organisation.

You will demonstrate specialist midwifery knowledge, advanced communication and relationship‑building skills and leadership in service improvement. The role operates within broad professional policies and contributes to shaping communication pathways and service development related to public‑facing maternity information.

Main duties of the job

The postholder will lead, coordinate and evaluate the Trust’s Ask a Midwife service — a key channel for providing timely, accessible, evidence based maternity advice through digital and telephone platforms. They will ensure the safety, consistency and quality of information shared with women, birthing people, and families, working collaboratively with multidisciplinary colleagues to standardise communication approaches aligned with national and local guidance.

The role provides professional leadership in digital maternity communication strategy, including supporting staff education on communication standards, promoting consistent messaging across maternity channels, and enhancing the service user experience through proactive engagement.

The postholder will also support quality improvement initiatives relating to maternity information, digital access, and communication safety, contributing to robust audit, learning, and service development activity in line with the new national emphasis

Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.

We welcome applications from candidates who require Skilled Worker Visa sponsorship to work in the UK, and these will be considered alongside all other applications in line with our commitment to equality and inclusion.

Applicants can determine their potential eligibility for a Certificate of Sponsorship by reviewing the Skilled Worker Visa criteria set out by UKVI on the gov.uk website.