Pathway Team Leader (Waiting List Office)

Job overview

The Paediatric Team are looking to appoint an organised and motivated individual to join the Waiting List Office at Royal Derby Hospital as a Waiting List Team Leader. This is a part-time role working 30 hours per week.

The post holder will lead the day-to-day management of the waiting list team, supporting the delivery of an efficient and responsive administrative service to patients, families and clinical teams.

This role is key to ensuring patients are booked appropriately, pathways are managed effectively and RTT standards are maintained. The successful candidate will be confident working in a fast-paced environment, able to prioritise workloads and support the team to meet service demands.

A good understanding of RTT pathways and previous waiting list experience is essential for this role.

Main duties of the job

• Lead and manage the waiting list team on a day-to-day basis, including workload allocation, supervision and performance support
• Ensure effective staff management including sickness absence, annual leave and maintaining adequate cover to support service delivery
• Support staff development through training, guidance and day-to-day leadership
• Oversee the management of patient pathways, ensuring patients are booked in line with clinical priority and RTT targets
• Monitor and validate waiting lists to support the reduction of long waiters and ensure data accuracy
• Liaise with consultants, clinical teams and booking staff to resolve pathway queries and support service delivery
• Attend and contribute to operational, RTT and theatre planning meetings
• Ensure high standards of customer service when dealing with patients and families
• Identify and support service improvements to enhance efficiency and patient experience

Closing date of applications: 5 May 2026

Interview date: 18 May 2026

Detailed job description and main responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).