Pathway Support (Waiting List)

Job overview

We require enthusiastic, organised and flexible individuals to support patient scheduling within the Imaging Business Unit at University Hospitals of Derby and Burton (UHDB) NHS Foundation Trust.

The Imaging Business Unit is a diverse and exciting department with services delivered across 2 acute hospitals at Royal Derby Hospital and Queens Hospital Burton as well as 7 community sites throughout Derbyshire and East Staffordshire.

Responsibilities of this role will include reception duties, administration and clerical support for the scheduling of patients requiring diagnostic tests across a number of different clinical areas within Imaging, e.g. X-Ray, Ultrasound, CT Scan, MRI Scan, Nuclear Medicine, Bone Density.

There are opportunities for personal development within both admin and clerical and clinical teams within the Imaging Team.

This is a full time roles, for 37.5hrs per week. Part time hours will not be considered. Evening and weekend cover may be required on a rota basis.   This is a cross site role, between Royal Derby Hospital and Florence Nightingale Community Hospital. Primary base will be RDH. May include some remote working once fully trained.

Main duties of the job

Applicants must be confident communicators with the ability to liaise with  colleagues and patients. Essential qualities are strong organisational/time management skills with the ability to multi-task and work under pressure. Flexibility is required as the post holders will be required to work across UHDB.

Applicants should have demonstrable experience of working in a busy customer-focused or care environment or have call handling and reception experience.  Applicants must be experienced in using  IT systems and/or appointment systems although training will be given.

Core skills/qualifications include:  educated to English Language and Mathematics at O’ level/GCSE level, IT literacy, good written and verbal communication skills, the ability to work as part of a team and individually, with minimal supervision.

Closing date of applications: 27th May 2026

Interview date: 10th June 2026

Detailed job description and main responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers