Paediatric Healthcare Assistant Children's Outpatients

Job overview

Healthcare assistants (HCAs) are a vital part of the team that supports the staff and patients in wards and departments throughout the hospital. Working under the direction of qualified nursing/ midwifery staff, healthcare assistants carry out a wide range of duties to care for, support, and provide information to patients and their families and the role can be very varied depending upon the area in which the person is employed. They also carry out a range of housekeeping duties, as well as performing basic medical checks, such as taking a patient’s temperature, pulse and respiration rate.

The attitude and behaviour of a healthcare assistant is of far more importance than any formal qualifications. Suitable candidates for the role are friendly, caring and sensitive individuals, who are able to offer social stimulation as well as care to the patients they tend.

Main duties of the job

The post holder will aim to ensure that all patients are provided with a safe and high quality standard of care.

They will be aware of the Care Quality Commission standards and support the multi-disciplinary team ensuring that they are maintained. The individual must provide a patient centred approach and will be expected to uphold and maintain the standards of care to support a culture of compassionate care.

Detailed job description and main responsibilities

Clinical Support Role

As a healthcare assistant, you will be responsible for assisting and caring for patients and their family in a fast-paced and dynamic clinical environment.

The role of the health care assistant is to provide support to the multi-disciplinary team, provide high quality care to patients, ensuring patient safety and supporting the patients and their carers throughout their outpatient journey.

We are looking for an enthusiastic healthcare assistant to work in Children’s Outpatients and Ambulatory Care department. Applicants need to have excellent communication and organization skills, positive personality and a professional approach to their work. You must be able to deal with the public in a sensitive and polite manner, be flexible in their approach to duties of work, act as part of a team, and promote good teamwork.

You will enjoy a challenging varied pace and an exciting working environment, caring for a varied paediatric workload. We can offer opportunities to gain knowledge and experience working within a diverse range of specialties.

Part of the role will include assisting consultants and nurses during their clinics, chaperoning, taking vital signs, phlebotomy, clinic set up, ensuring stock and equipment is available and safe to use.

Please see attached job description and person specification to this advert for further details.