Paediatric Diabetes Team Clerical Assistant

Job overview

The Band 3 Paediatric diabetes team administrator requires a passionate, highly motivated and experienced administrator with excellent communication skills. Someone who wishes to continue to develop their skills and knowledge.  We are excited at the prospect of supporting motivated individuals to contribute to our growing services.

As a team, we are committed to recruiting staff that uphold our values and can deliver high quality service as part of a multi disciplinary team.

Main duties of the job

• Provide administrative and clerical support to the Diabetes Specialist Nurse Team.
• To work in a complex multi professional environment and use own initiative to manage, prioritise and change workload to ensure that all data collected will stand up to external audit. It must then inputted by the required deadlines to ensure regional and national data requirements and targets are met.
• Answering the telephone courteously and direct enquiries as appropriate.
• Be able to liaise will all professionals, hospital and external (GP’s community teams etc.) and signpost to the necessary professional.
• To monitor and action the Child Diabetes email inbox in a timely manner.
• Ensure all electronic records are up to date and contain the correct information.
• Undertake other admin duties including managing post, filing, photocopying for consultants, Band 7 Senior team and the Manager.
• Ensure follow up appointments are in place and referrals are received in a timely manner.
• Liaise with Diabetes Retinopathy Screening service to ensure all patients over 12 years have received and attended an appointment, follow up those who are due eye examinations and enter results onto National Paediatric Diabetes Audit Spreadsheet

• Responsibility for the procurement of stock on the unit, both clerical stock and clinical stock where appropriate
• Receive and store stock appropriately, place orders as requested
• Arrange interpreters if required for Diabetes Clinics

Detailed job description and main responsibilities

To provide high standard of administrative and clerical support to the Paediatric Diabetes Team.

FULL JOB DESCRIPTION ATTACHED