Outpatients and Discharge Lounge Volunteer (Weston)

Job overview

IF YOU ARE INTERESTED IN MORE THAN 1 ROLE, PLEASE ONLY SUBMIT ONE APPLICATION AND STATE ON YOUR APPLICATION THAT YOU ARE INTERESTED IN MULTIPLE ROLES.

Based in the Outpatients and Discharge Lounge, you will provide a warm welcome and support to patients and visitors attending appointments at our Weston General Hospital site.

Main duties of the job

• Providing a friendly welcome to patients and visitors of the clinics. • Updating patients with waiting times. • Signposting to other support and services, as required. • Restocking of resources i.e. cups / leaflets / activity packs and preparing  information packs, where applicable. • Keeping patients company if they are on their own, engaging in conversation and utilising resources where available. • Providing a hot drinks and light refreshments (when agreed with the volunteering area/Division).  • Supporting patients to take off outer wear i.e. coats/jackets, to help prepare for their appointment (where agreed with the volunteering area/Division).  • Occasionally moving patients in wheelchairs from the clinic to a ‘pick-up point’ in the hospital (where agreed with the volunteering area/Division).

Detailed job description and main responsibilities

Please refer to the Role Profile document attached to this vacancy.