Outpatients Administrator

Job overview

Do you have a background in administration and clerical support? Are you attentive and compassionate? If so, this interesting role could be for you!

The post is based at York Teaching Hospital and the successful applicant will join a small team, providing a reception and administration service for Oncology/Haematology and Breast Services within the Magnolia Centre. We are looking for a self-disciplined and motivated individual who has good communication skills, demonstrates attention to detail and someone who enjoys a multidisciplinary working environment.

Interviews for this role will be held in person only at our Trust site, please be aware that remote interview options are not available.

Main duties of the job

Duties of the post are varied and include patient contact both at a busy frontline reception and over the telephone, together with associated clerical tasks. As you will often be the first point of contact for service users , it is imperative that you can remain calm under pressure , multi task and display impeccable customer service skills at all times.

You will need to demonstrate excellent communication/ interpersonal skills, be able to work under pressure, demonstrate self-motivation and be a team player with a wide range of varying duties.

You will take pride in your work, and always be professional, proactive and courteous.  Applicants should be educated to GCSE Level C or above in Maths and English or equivalent qualification or demonstrable experience and previous receptionist experience and keyboard skills would be an advantage.

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities.  We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.  If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.[email protected].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.  It may not be suitable for every role, but we will try and be supportive where we can.  We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers.  This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.