Outpatient Supervisor

Job overview

Fixed Term: 12 months | Full-time

We are excited to invite applications for the role of Outpatient Supervisor to join our dedicated Outpatient administration team.

You will help oversee administrative staff to ensure the efficient and high-quality management of bookings, referrals, and overall clinic operations. This is a fantastic opportunity to apply your knowledge of outpatient administration procedures and contribute to the smooth running of our outpatient services.

We are looking for a confident communicator who can manage and motivate a team to achieve the best outcomes. If you are committed to delivering high-quality services and fostering a supportive working environment, we'd love to hear from you!

Main duties of the job

Reporting into the Outpatient Service Coordinator, your responsibilities will include:

• Supervise administrative staff to ensure efficient and responsive service delivery.
• Collaborate with Outpatient Service Coordinator and Division Service Managers to optimise clinic data, slot utilisation, and appointment completion.
• Prioritise and target vacant clinic slots to achieve the Trust 18-week target.
• Oversee interpreter bookings, ensuring compliance with contract terms.
• Adjust clinic templates for medical/clinical leave and reschedule appointments per waiting time targets.
• Support staff development in outpatient booking and clinic management.

Detailed job description and main responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.

Diversity Statement

At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, we’re building a workplace where everyone belongs.

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