Outpatient Administrator

Job overview

• To provide a smooth running clerical and administrative service to the Trust, this includes booking appointments, answering telephone calls and greeting patients on Reception desks
• To ensure that all data entries are made in a timely manner and by doing so, contribute to the achievement of the Trust’s targets, whether mandatory or local.
• To assist and support the team to ensure the delivery of a high quality service. This will require the use of good clerical, communication and interpersonal skills.

Successful candidates will be asked to start as soon as possible so please ensure that your references are made aware that you have used them.

Main duties of the job

Do you thrive is a busy fast paced environment? Do you like to be constantly learning and developing in your role?  Excellent, come and join us at DCHFT as a Outpatient Administrator!

In this role you will

• Have the primary function of either a Receptionist, Call Centre Agent or Appointments Clerk. You will have input into the decision of which primary function suites you best
• You will have the opportunity to learn all of function and team skills
• Full training will be provided and no experience in a hospital setting is required

To excel you will have

• Recent experience in an office environment in a clerical/admin capacity
• Customer service experience
• Good communication skills with an empathetic approach

In return we can offer you a place in a growing, supportive team, who are part of a truly special organisation.  The office is open  Monday to Friday and we welcome applications for both full and part-time hours, minimum 27 hours per week over 3 days. Having a balanced home and work life is important and we offer a flexible approach to working arrangements.

Detailed job description and main responsibilities

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at [email protected] if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.