Operations Manager - Haematology, Immunology, Rheumatology, Oncology
Northern Care Alliance NHS Foundation TrustAlready thinking ahead to interview?
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Job overview
The post holder will drive the sustainable improvement of services, using continuous improvement methodology and empowering staff. They will deliver high quality care and an exceptional patient and staff experience.
The post holder will be responsible and accountable for the delivery of operational activity and achievement of performance across specified Clinical Services Units and will deputise for Deputy Director of Operations and performance and provide direct line management for operational managers.
Main duties of the job
To lead on Quality Improvement and service re-design projects and programmes by working collaboratively with appropriate clinical and non-clinical teams to deliver excellent patient care.
To deliver the change plans from improvement programmes and projects to fully integrate into sustainable daily business and realise benefits.
Working with the triumvirate, take responsibility for performance management by developing strategies to ensure key performance targets are delivered and meet the Service Accreditation System and Assessment Standards.
To continuously review services through the lens of improving performance to reach a sustainable or improved profitable state, whilst continuing to deliver truly effective patient-centred care.
To provide operational leadership to all relevant services to ensure effective and timely delivery of performance indicators and drive operational excellence, supporting the delivery of a High Performance Management System.
To develop shared objectives promoting a culture of collaborative working and empowering staff to achieve both performance and transformational change initiatives.
To demonstrate excellent people management skills to inspire and motivate, both direct reports and wider colleagues and enable the delivery and improvement of services.
To adhere to the Clinical Group/NCA policies, processes and ways of working to contribute to the achievement of the NCA strategies.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk