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Operations Manager - Ambulance Care

Welsh Ambulance Service NHS Trust

Location
Salary
£46,840 - £53,602 per annum
Profession
Manager and corporate
Grade
Band 7
Deadline
06 Jul 2025
Contract Type
Permanent
Posted Date
20 Jun 2025

Job overview

An exciting opportunity has arisen within the Ambulance Care Directorate as an Operations Manager with the Central and West Area covering Swansea Bay Health Board area.

Main duties of the job

The post provides an exciting opportunity to join a team that is responsible for the delivery of non emergency Ambulance transport across the Swansea Bay Health Board area. The team comprises of around 90 staff and is a busy and demanding role which requires creative thinking and hard work to continuously improve the service delivery across Ambulance Care.  The role provides an opportunity to challenge yourself and develop your management and strategic skills, working closely across all Ambulance Care teams and other departments within WAST, but also having to negotiate and work with numerous outside agencies, including the voluntary sector, private sector and key commissioning stakeholders.

Whilst the post holder will be based in Matrix One, you will be required to work at various locations across the region.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

The post holder has line manager responsibility for a group of operational team leaders and their operational teams (Ambulance Care Assistants 1 & 2) across Ambulance Care.

You will have responsibility for the delivery of local operational services ensuring that objectives and performance targets are met by monitoring and maintaining standards, ensuring that contractual requirements contained within the local Commissioner Service Level Agreements. Together with Trust Policy, Procedures and Quality standards are met, and implement change where necessary.

If you believe you have the experience, knowledge, and skills for this exciting position and want to be part of something special as we develop #TeamWAST, we would love to hear from you.