Operational Support Manager - Abdominal Aortic Aneurysm Screening

Job overview

Reporting to the Programme  Manager the post holder will be an integral  member of the speciality/specialities management team.

Working with the Programme  Manager oversee the delivery of operational and administrative services within a specified speciality/specialities and will contribute to the Care Group’s overall objectives.

The Operational Support Manager will assist in  the monitoring of operational performance within the speciality/specialities advising the Programme  Manager as necessary.; specifically, the Operational Support Manager will ensure effective and timely management of the speciality/ specialities screening standards and KPI's, ensuring risks are escalated appropriately to the Speciality Management  team.

The post holder will work closely with other specialities within the Care Group and understand cross cutting work which affects the other Care Groups within their Division.

Deputising for the Programme  Manager as and when required.

Main duties of the job

Specifically, the Operational Support Manager is responsible for: Supporting the Programme Manager with the delivery of the  speciality/specialities operational and administrative services. This will include managing an administration  team & screening team and monitoring of both national and local Key Performance Indicators.

The Operational Support Manager will have experience in overseeing administration teams, and will possess personal qualities and skills to deal competently with day-to-day operational issues as they arise   The Operational Support Manager will ensure existing operational processes and plans are adhered to. This will include assisting the team to instigate programmes of work and operational change within the delegated speciality/specialities.

They will support work streams within their speciality to contribute to the achievement of the CIP target for the speciality/specialities.

The post holder has day to day line management responsibility for administration staff and screening staff within the  speciality/specialities.  The Operational Support Manager will be visible and on-hand to deal with queries from the administration  and screening staff  within their speciality/specialities.

Arrange and chair regular team meetings, ensuring that agreed actions are completed. The post holder will attend relevant regional meetings on behalf of the service.

Detailed job description and main responsibilities

Specifically, the Operational Support Manager is responsible for: Supporting the Programme Manager with the delivery of the  speciality/specialities operational and administrative services. This will include managing an administration  team & screening team and monitoring of both national and local Key Performance Indicators.

The Operational Support Manager will have experience in overseeing administration teams, and will possess personal qualities and skills to deal competently with day-to-day operational issues as they arise   The Operational Support Manager will ensure existing operational processes and plans are adhered to. This will include assisting the team to instigate programmes of work and operational change within the delegated speciality/specialities.

They will support work streams within their speciality to contribute to the achievement of the CIP target for the speciality/specialities.

The post holder has day to day line management responsibility for administration and screening  staff with the  speciality/specialities.  The Operational Support Manager will be visible and on-hand to deal with queries from the administration  and screening staff  within their speciality/specialities.

Deputising for the Programme Manager as and when required.