Operational Shift Coordinator

Job overview

An exciting opportunity has arisen in Active Recovery CICS (Community Intermediate Care Service) as one of four new Operational Shift Coordinator positions. You will oversee the operational delivery of a range of planning and administrative functions and coordinate the staff on duty.

Active Recovery CICS (Community Intermediate Care Service) provides care and clinical support to patients at home, to avoid hospital admission or facilitate early discharge from hospital. Active Recovery CICS is a multi-disciplinary team providing short-term intensive rehabilitation/ reablement following a holistic assessment by generic assessors. Active Recovery CICS is a city-wide service providing rehabilitation to adult patients within their own homes.

Applicants must demonstrate a strong understanding of the full Microsoft Office package in order to be successful. You will be expected to cover shifts on a Rota basis from 6am to 10pm, 365 days a year including weekends and Bank Holidays.

Main duties of the job

Live co-ordination of the shift to include live changes to the planning schedule

Maintain live care capacity

Maintain live list of patients and their requirements

Manage tasks effecting individual patient care requirements and implement changes in a timely manner

Support operational plans to deliver efficient, effective, and innovative service

Assist the Active Recovery Management Team to deliver the service to meet the agreed aims and objectives.

Maintain staff capacity effectively and efficiently to meet the demands of the service.

To work on a rota basis ensuring cover is provided Monday to Sunday 6am – 10pm to support staff and maintain the service delivery.

Provide supervision and operational support to all administrative staff on shift

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.