Operational Service Manager - UEC

Job overview

The post holder will lead manage and develop a responsive operational support service working closely with the Service Managers to ensure an effective and efficient management of resource to achieve national and local quality and performance targets within budget.

The post holder will have delegated responsibilities for a range of operational activities, ensuring data quality and pathway validation across UEC by ensuring that robust clerical systems and processes are established and maintained.

This advert may close early if high number of applications are received.

Main duties of the job

The post holder will work closely with the Service Manager/Business Manager/Team Leader and will have delegated responsibilities for a range of operational activities ensuring data quality and pathway validation across UEC.

The post holder will provide expertise and guidance for Team Leaders and clinical administration teams in the proactive management of patient pathways from referral to discharge. The post holder will ensure processes are implemented and monitored in line with the Hospital Referral to Treatment Access Policy and underpinning Standard Operating Procedures (SOPs) to ensure consistency.

The post holder will also undertake key roles on specific projects as delegated by the Business Manager/Service Manager.

Detailed job description and main responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.