Job overview
The post holder will provide comprehensive, quality, confidential administrative support to the Paediatrics Teams within CCICP. The Operational Service Assistant will be expected to organise their own workload and co-ordinate their activities in conjunction with, and supervised by the Team Leader, to ensure that an efficient service is provided. The post holder will be capable of the full administrative function within the team, and be able to step in to fill gaps, to ensure continuity of services. It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive of other colleagues within the team.
Main duties of the job
Would you like to work for a forward thinking organisation, and help to support our Children, young people and families across Cheshire? Then we have the perfect role for you!
We have an opportunity to join our CCICP Paediatrics team, where you will help to provide comprehensive administrative support to the Paediatric Services within CCICP, including managing calls, referrals, and supporting the clinical staff to respond to the health needs of the caseload.
We are looking for candidates that are strong communicators, and have proficient skills in call handling, computer skills, and the ability to work well both in a team and independently. You will be liaising closely with parents and carers as well as clinicians, and colleagues who are part of the wider MDT.
You will be well supported by both our paediatrics admin team, and also the wider CCICP admin teams to help with both personal and professional development.
The role will be varied in regards to day to day tasks, and will involve a mixture of admin-related activities, as well as some potential PA support to the Community Operational Manager.
We would love to answer any questions that you may have about this role, so please give us a call if you have any!
Detailed job description and main responsibilities
Please refer to the attached job description for full details of job description and main responsibilities.
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Applying for this NHS job
This advert is for Operational Service Assistant - Paediatrics with Mid Cheshire Hospitals NHS Foundation Trust in Crewe, North West, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 Per annum. The contract type is Permanent. The application deadline is 17 Jun 2026.
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