Operational Manager

Job overview

The Operational Manager is responsible for the development and delivery of high-quality clinical services by providing strong, effective leadership and management to a specified portfolio of services and teams.

Working in partnership with a multi-disciplinary team you will support clinical practice and governance and demonstrate advanced management skills, providing support and advice to service users, carers, staff, managers and other agencies, appropriate to the service portfolio. Partnership working with other key agencies and organisations is a key aspect of the role.

Main duties of the job

You will provide key operational management including:

• Develop and maintain effective communication and relationships across services, both internal and external.Support and lead on Service Developments, ensuring that the culture/ethos of the service is maintained
• Budget Management
• People Management – including staff wellbeing, employment relations, Management of Change, Recruitment, Workforce planning, Absence Management and performance.
• Performance Management – adherence to KPI’s, reporting requirements and relationships with contracted organisations.
• Chairing Senior Leadership meetings and ensuring operational governance processes are in place.
• Capacity management to support key service delivery.

Detailed job description and main responsibilities

We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.

All our information is available in accessible formats. Please contact the Recruitment team [email protected]

Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.