Operational Estates Manager

Job overview

Mersey Care NHS Foundation Trust as a leading provider of community services, mental health care, physical health, addiction services and learning disability care.

Service users receiving a high quality service and one which is free from stigma, discrimination and harm.

Staff engaged with the delivery, innovation and continuous improvement of services to benefit service users.

Visible and responsive leadership, setting the standard for others and role-modelled throughout the division for all managers.

The Trust values of Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support will be embedded across the division for all staff and evident to service users.

Main duties of the job

Hard facilities management with high levels of customer satisfaction and demonstrated delivery of efficiency.

High levels of customer service through understanding the needs of the clinical divisions

High levels of assurance provided through independent audits.

Safe, productive efficient environment for the provision of perfect care.

Estates operational capital projects delivered in line with capital programme.

Capital projects delivered through robust business cases demonstrating best value for money.

Improved patient satisfaction from sustainable improvements to Trust estate via application of Backlog maintenance programme.

Financial awareness and effective budget planning

Compliance management of the build environment

Detailed job description and main responsibilities

To manage the operational programme for the Trust to ensure the delivery of operational capital schemes within financial and time constraints.

To support the divisions and clinical teams in determining their specific estate and facilities requirements, and providing advice and undertaking research on innovative estate solutions as appropriate.

To provide relevant professional input and technical advice to Divisional and Estates Project Teams in developing robust business cases, procurement documentation and public sector comparators where appropriate.

To lead on the Tendering Process for Estates capital work or contracts as required and ensure that value for money is achieved.

Ensure quotes are obtained for all relevant work and that value for money can be demonstrated when procuring work.

To work with user groups and the project team to identify design solutions for the Trust’s planned operational capital investment and to support the production of the estates annex to OBCs and FBCs, in conjunction with professional advisers.

Seeking to achieve optimum long term economic solutions that support the delivery of the green plan.

To set up information control systems and continually monitor and maximise benefits.

To support work with external agencies and input into wider health economy programmes as required.

To provide leadership and design management of designated operational capital schemes.

To implement risk management and value engineering, in order to minimise risk and create best value.

To apply the principle of knowledge management and capture lessons learnt by developing best practice with external parties and carry out Post Project Evaluation for Operational Capital Projects to receive feedback to continually improve the professional estate management service delivery. To manage the submission of planning applications and building control applications.

To provide professional Estate’s advice to senior managers within the Trust.

To provide regular monitoring and relevant information on progress with major operational capital schemes and business cases for the Capital Investment Group.

To deputise for the Head of Estates and Facilities as required. To utilise NHS Guidance and research future development within NHS built environment.

Management of maintenance delivery across the Trusts property portfolio ensuring relevant compliance is continuously maintained and evidenced.

Responsible for all Estates related contracts.

In conjunction with the Head of Business Management develop KPI’s for the reporting of Hard FM activities and provide reports as required. Ensuring through the contracts manager that there are robust controls in place for the management of all Hard FM contracts.

Work collaboratively with the Head of Estates in Mid Mersey Division to ensure a consistent approach to the delivery of backlog and operational capital projects.

Provide support to the Divisions by liaising with landlords in non-Trust owned properties on Estates related matters.

To have delegated responsibility for relevant elements of the Estates budget.

To ensure that all operational estates staff remain upto date with the applicable corporate governance policies and procedures.

Management of Direct Reports Ensuring systems are in place to provide line management, effective recruitment, training and development of staff that are in line with Trust policies.

Carry out regular 1-2-1 and team meetings and ensure that departmental processes are audited and reviewed on a regular basis.

To ensure Personal Development Plans (PACE Reviews), personal objectives and team objectives clearly link to the Team objectives and the Trust Green Plan. To exercise sound judgement skills to effectively manage the factors that will have an impact on service delivery e.g. Finances, resources, sickness absence.

Recruitment and selection of staff ensuring orientation and induction programmes are effective.