Online CBT Coordinator

Job overview

THIS IS A FIXED TERM FOR 10 MONTHS UNTIL 31/3/2026 DUE TO FUNDING

An exciting opportunity has arisen to join the Online Cognitive Behavioural Therapy (CBT) Team as an Online CBT Coordinator, working from home with a base near Brecon, Powys. Providing an online therapy service designed to help children, young people and adults manage their mental health and wellbeing.

We are looking for a highly motivated and enthusiastic individual with experience of  CBT to offer support whilst focussing on recovery and outcomes.

An honours degree in Psychology or equivalent eligibility for affiliate status graduate membership of the British Psychological Society.

Requirements include high standards in all forms of communication, basic IT skills, work well under pressure, and have a flexible approach to work.

Main duties of the job

Promote and administer the Online CBT service, including maintaining patient records registering service users on the programme, providing patients with activation details, corresponding with, monitoring and offering clinical support throughout the programme.

Make decisions on suitability of new referrals, adhering to the department’s referral protocols, referring unsuitable clients on to the relevant service.

Provide support and advice to all referring healthcare professionals, answering any queries they or their service users may have with regards to online CBT.

Motivate, encourage and offer clinical telephone/email support to service users throughout completion of the Online CBT programme.

Be proactive in proposing changes to procedures and provide support in introducing these changes.

Responsible for the management of the protocol process for monitoring and reporting of any risk alerts, criminal intent or patient deterioration as reported by users either within the Online CBT system or directly.

Manage clinical responsibility for any self-referrals for the online CBT service.

Provide training and continual support to the referring healthcare professionals relating to the Online CBT service.

Detailed job description and main responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

This is a Fixed Term / Secondment until 31/03/2026 due to funding.  If you wish to be offered on a secondment basis, you will need to have gained your line managers approval for the secondment prior to going to interview.