Office Manager

Job overview

The Cellular Pathology department within the Royal Victoria Infirmary has an exciting opportunity for an enthusiastic and motivated individual to join our team as Office Manager working with the administrative, consultant and scientific teams, leading the office.

Cellular Pathology supports tissue diagnostic pathways across all pathology specialities for histology, diagnostic cytology, neuropathology and autopsy. We are part of the North East and North Cumbria (NENC) Pathology Network and host the regional Cellular Pathology Genomic Centre which supports genomic testing pathways, working closely with the NEY Genomic Laboratory Hub (NEYGLH). We have approximately 240 Consultant, scientific and laboratory support staff to deliver our UKAS ISO15189 and HTA licensed activity.  We also support research and innovation through our dedicated clinical trial, tissue bank and commercial project laboratories.

The successful candidate will have excellent organisational and communication skills, as to be successful in this role, managing a team of approximately 15 staff. Applicants must meet the essential criteria of the job description.

The laboratory is open Monday – Friday between the hours of 7am and 6pm, however a flexible approach to working will be supported in this role. Enquiries are welcomed.

• Interview Date Monday 22 September 2025
• 37 Hours 30 Minutes/Week

NO AGENCIES PLEASE

Main duties of the job

The successful candidate will be responsible for the day to day management of administrative and clerical staff within the department of Cellular Pathology.  You will have previous experience of managing a team and have experience in recruitment & selection, conducting appraisals and performance management, although training can be  supported.

You'll work closely with the Departmental Management Team, supporting the Department Manager and Clinical Leads in the effective management of day to day operational issues.

Detailed job description and main responsibilities

Be responsible for supporting the Department Managers and Clinical

Leads in the effective management of day-to-day operational issues.

Facilitate the delivery of an effective, responsive, and timely clinical

service for the administration  team based in Cellular Pathology

Co-ordinate and manage administrative and clerical staff in the team.

Liaise with other administration teams and managers within directorate,

clinical board, and Cellular Pathology services as required across the

region.

Ensure that the Department Management Team are provided with

relevant information in a timely and accurate manner.

Co-ordinate and lead on certain Local and National developments for

the Department and to be a member of key Trust panels.

Provide effective and efficient administrative support to the various

sections of the Department.

Be the first contact in dealing with complaints/queries that are admin

related.

Take the lead role in the development and introduction of new methods

• f working within the admin team.

Work with the Cellular Pathology IT team and Trust IT departments on

the production of new systems and services.

Ensure the Trust/Directorate/Departmental objectives, policies and

directives are communicated and implemented in a timely and

appropriate manner to all administrative and clerical staff.

Manage a comprehensive efficient and effective administration and

clerical service to the Department.

• Design, implement and monitor service improvements.
• Staff appointments.
• Staff training and development.
• Governance compliance from administration processes to assure sustained e.g. UKAS ISO15189, Human Tissue Authority standards.

Contribute as a member of the Department Management team.

• Communicate with Senior Clinicians/Consultant Pathologists/Resident Doctors/Managers/Scientists/Support staff.
• Oversee and coordinate preparation for multi-disciplinary team meetings, liaising with Tumour group leads as required.
• Contribute to the Departmental Business Planning process.

You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy