Office Manager

Job overview

Do you want to be part of and lead our  friendly, hard-working and forward thinking Administration and Clerical Team?

As part of the Diagnostic Treatment Centre development an exciting opportunity has arisen within the Imaging Department for a suitably qualified and motivated individual to provide leadership in the role of Office Manager.

The Imaging department provides a 7 day imaging service, covering the modalities of Ultrasound, X-ray, DEXA, Fluoroscopy, CT & MRI

The successful candidate will lead the admin & clerical team to ensure the smooth running of this busy department working with the Access & Performance Manager and the associated teams of the DTC.

Main duties of the job

The ideal candidate will have experience of managing a team, providing leadership, day to day management and building and maintaining good working relationships across the service.

You will be self directive, good at reflective practice, highly organised, with excellent communication skills. The post holder will ensure provision of timely and accurate administrative support to colleagues within various clinical services.  This is a varied role and can be demanding at times whilst supporting the team. The applicant will also be expected to provide cross cover for colleagues as and when required.

Experience of using electronic patient records would be advantageous.

The post holder will have a leading role in developing services and therefore will need to be able to demonstrate the ability to embrace and implement change.

Detailed job description and main responsibilities

Please see Job description and person specification for full details.

Monitor and review staffing levels and workloads allocating tasks efficiently.

Undertake planning of the clerical and support aspects of the department/service.

Undertake root cause analysis of any areas of under-performance.

Demonstrate strong and effective leadership acting as an exemplary role model for the team.

Manage annual leave for Admin and Clerical team ensuring adequate staff cover is maintained.

Ensure compliance with Mandatory training and maintain current records

Ensure all Admin and Clerical staff attend annual appraisal interview and agree Personal Development Plan, conducting the initial stages of the appraisal process...

Monitor performance of staff, identifying any training requirements.

Manage the recruitment interviews, selection, appointment and induction of Administration & Clerical staff to the department.

Ensure sickness and absence policy is followed. Perform formal sickness counselling as and when required.

Undertake first line management responsibilities. Conducting return to work interviews, and participating in disciplinary and/or dismissal procedures, dealing with grievances etc.

Ensure all appropriate Trust / Department policies and procedures are implemented.