Office Manager - Eating Disorders

Job overview

Are you an experienced admin individual seeking a new challenge in mental health?

Do you have experience managing staff?

We are seeking an Office Manager to join the Eating Disorders service on a full time basis. You will be based within the CAMHS Eating Disorders Service at Raglan House in Oxford and will be responsible for the provision of effective and efficient admin support to the clinical teams and admin staff. The role is integral to ensuring the service is well organised, compliant with processes and operationally effective. This is a varied role that offers the opportunity to work within a fast‑paced and dynamic service. It will suit an individual who is adaptable, highly organised and motivated by contributing to service improvement.

You will join a professional, supportive and approachable team that values collaboration and recognises the importance of a positive working environment in delivering high‑quality care.

The Office Manager will work closely with the Team Manager to support the ongoing development of the service and administrative systems, as well as overseeing the smooth and effective running of the Raglan House reception.

The role offers a range of learning and development opportunities, including involvement in service development projects and initiatives. The post holder will also have the opportunity to build professional networks across the Directorate, gaining a broader understanding of how mental health services are delivered across Oxfordshire

Main duties of the job

• Responsible for the day to day management of the Eating Disorder administration and reception team.
• Responsible for supporting the Eating Disorder Team with operational and administrative matters where required.
• Maintain an administrative system for referrals/ discharges to and from the service.
• Act as a point of contact to queries and calls.
• Liaising with patients and families, GPs, other agencies and professionals as appropriate. Development of working relationships with other agencies and referrers to improve the accessibility of the service to patients and families
• producing notes of meetings, setting up meetings, preparing agendas, ensuring that a bring forward system of paperwork is maintained to ensure correspondence/information is available for meetings.

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.