Job overview
Reporting to the Clinical Facilitation Manager for the Clinical Effectiveness Programme (CEP), the postholder will support the implementation and delivery of agreed programme priorities, embedding systematic improvement processes within primary care to ensure consistent, high‑quality delivery across boroughs and neighbourhoods. While the role is primarily focused on North West London, its approaches and developments may be extended across the wider West North London ICB geography where appropriate.
The post holder will work closely with Primary Care Networks (PCNs) to support GP practices and contribute to the development of a successful ICS that improves health outcomes for residents across NWL. The programme builds on established models within NWL and elsewhere, integrating population health management and learning to support personal, organisational, and system development, and to drive continuous improvement in outcomes at neighbourhood and borough level.
They will be expected to work independently, within agreed objectives and governance arrangements, developing effective relationships with local practice teams and providing on‑site or virtual support as required.
Main duties of the job
- Work collaboratively with borough‑based Clinical Leads to implement and support practices, neighbourhood teams, and PCNs to deliver high‑quality patient care
- Apply strong facilitation skills to engage practices and neighbourhood teams, embed clinically effective ways of working, promote best practice, and reduce unwarranted variation.
- Use knowledge of clinical systems (EMIS and SystmOne) to ensure practices and neighbourhoods can access and use appropriate resources.
- Provide support and training to help practices and neighbourhood teams to achieve improved outcomes against local service and population health objectives.
- Develop data‑driven improvement plans for practices and neighbourhoods, providing facilitation and advice to meet quality improvement and contractual requirements
- Work closely with the multi‑professional Clinical Effectiveness team to inform local benchmarking, neighbourhood prioritisation, and population health planning.
- Coordinate and manage practice and neighbourhood engagement meetings and visits to understand local challenges, agree improvement priorities, and support the adoption of best practice
- Analyse performance, capacity, demand, and population health data to assess progress and identify opportunities for collaborative working across neighbourhoods and the borough.
- Support change management by encouraging innovation and testing new approaches to care delivery.
- Act as project lead for defined borough‑level clinical effectiveness workstreams.
Detailed job description and main responsibilities
For further information about the advertised role, please refer to the job description & person specification included in the documents section of this advert.