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NWAS Head of Command and Resilience Training

North West Ambulance Service NHS Trust

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Location
Salary
£66,582 - £77,368 Per Annum
Grade
Band 8
Deadline
28 Apr 2026
Contract Type
Permanent
Posted Date
09 Apr 2026

Job overview

An exciting opportunity has arisen to join the Trust Resilience team as Head of Command and Resilience Training. Reporting to the Assistant Director of Resilience, the Head of Command and Resilience Training is accountable for the leadership, management, development, and performance of a team responsible for the delivery of Command & Resilience training.

The post holder will be responsible for the proposal, implementation and delivery of training programmes relating to command, major incident including the integrated contact centres and wider Resilience training across the Trust, and in collaboration with other Ambulance Trusts, NHS Emergency Capabilities Unit and NHS England EPRR team regionally, and nationally.

The post holder will ensure that the Trust delivers on its obligations under statute, NHS England Commissioning arrangements/ Ambulance Standard Contract/EPRR Framework, CQC Registration, Multi-Agency Agreements, and obligations, locally set strategy and in consideration of pertinent national guidance. This will be in partnership with the senior Resilience Team, Accountable Emergency Officer, and the broader senior team within the Directorate.

Main duties of the job

As a trained National Inter-agency Liaison Officer (NILO) the post holder will require a high level of knowledge around the specialist skills sets required, providing specialist tactical and operational advice to NWAS commanders, and collaborating with partners. The postholder will be required to lead by example and maintain competencies as laid down in National Occupational Standards and as defined by the Trusts Training needs analysis. As a NILO the postholder will be part of the Trusts on-call rota.

This is an excellent opportunity for the post holder to continue to develop a team of Command and Resilience Educators accountable for the delivery of EPRR training across the regional footprint of the North West Ambulance Service.

All leadership roles at NWAS at every level are required to promote and role model our Be Think Do Philosophy: NWAS is committed to attracting managers and leaders who are more than subject matter experts, but exemplary in demonstrating their experience and commitment to; values-based leadership; challenging workforce and health inequalities; operating successfully in ambiguity, complexity, and uncertainty.

Detailed job description and main responsibilities

Please ensure you have read the full Job Description and Person Specification before applying for this role.