Network Support Officer WiFi

Job overview

A new and interesting opportunity is available for a motivated person to join the Network Team at the University Hospital of Wales, Cardiff as a Network Support Officer Wi-Fi. This is a fixed term position until 30/09/2026.

We are looking for a Network Support Officer within the Wi-Fi team. This role will support the development and implementation of Electronic Prescribing and Medicines Administration ePMA application and Digital Wireless Improvements throughout the UHB. The role is suitable for someone with a strong technical knowledge of wireless technologies to support the Wi-Fi improvement project.

The post holder will be expected to be an active member of the Network Team responsible for being proactive and reactive to IT network issues across the Health Board, specifically wireless, providing an effective support function within the Network Team of the Health Board

The successful candidate will need to be able to learn new systems quickly and be able to adapt to modern technologies as they are introduced by the service.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

This post is for a technically skilled Network Support Officer (Wi-Fi) who has knowledge and experience to help with the setup and maintenance of the wireless network to support Digital Wi-Fi Improvements as well as such systems as Electronic Prescribing and Medicines Administration (ePMA).

The successful candidate must have excellent organizational, problem- solving, and communication skills. They must be able to work under pressure and have the ability to work well in a team setting to maintain a high level of service.

This post is fixed term/secondment due to funding, until 30th September 2026.   If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.