Network Engineer
Sheffield Teaching Hospitals NHS Foundation TrustAlready thinking ahead to interview?
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Job overview
Sheffield Teaching Hospitals Foundation Trust (STH) is one of the UK’s largest and most successful Foundation Trusts. Ensuring that STH has a resilient and safe operating platform for our critical services is at the heart of our Information and Technology Strategy. As part of meeting this objective we are seeking to deliver a critical programme of modernisation and upgrades across our IT network (DC, WLAN, LAN & WAN), server infrastructure and wider desktop refresh.
The Network Delivery Team is responsible for the design and delivery of all network infrastructure services to the Trust. These services include:
- High speed, highly available network services
- Network configuration & support services
- Firewall & security services
- Remote access services
We are seeking to supplement our current team with an energetic Network Engineer with strong network service skills. The successful individual will be involved in delivery and support of a range of network service solutions and assist in the delivery of our programme of network technology modernisation.
Main duties of the job
Supporting enterprise network infrastructure and services.
Supporting the connectivity of enterprise wireless client devices.
Supporting WAN connectivity to remote sites.
Network management and administration, alerting and reporting using modern protocols.
Assist in the development of network infrastructure services in line with the requirements of departmental policies, practices and documentation standards.
To maintain, modify and upgrade the Trust’s £8,000,000 network infrastructure in order to ensure it remains reliable and fit for purpose. This includes not only the main campus, but also the 40 smaller community sites around Sheffield.
To support the wider network team:
- To manage a wide spectrum of service requests to completion.
- To react and resolve incidents in a timely manner assigned at 3rd line through incident management.
- To manage and escalate incidents to third parties or internal specialists when appropriate.
- To perform service requests to agreed and documented standards.
To assist the Service Desk and Service Support Teams with all aspects of service transition, change management and release management in connection with the development and introduction of new network services.
To provide assistance to the Senior Network Engineers where required.
Where necessary, escalate issues to end users, third parties or senior members of the directorate.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.