Mental Health Treatment Requirement Team Administrator

Job overview

This is an exciting opportunity to work within a newly commissioned pan-London Men’s Mental Health Treatment Requirement (MHTR) service to reduce custodial sentences and improve the wellbeing of men in the criminal justice system with mental health needs.

Mental Health Treatment Requirements (MHTRs) were introduced by the Criminal Justice Act in 2003, recognising that for many individuals who offend, mental health and substance misuse issues underpin their offending behaviour.

Treatment requirements offer courts an alternative to short custodial sentences and aim to prevent reoffending by addressing underlying vulnerabilities and improving quality of life. This service aims to increase the use of primary care treatment requirements as part of a community sentence, offering psychologically informed interventions and advice. The MHTR Service will also provide the courts with information and confidence to sentence to robust and effective treatment requirements.

The band 4 Administrator posts will be hosted by Central North West London Foundation Trust as part of a team that will work across North West and North Central London.

Part of the interview process you will be required to take a Microsoft Excel Test.

Main duties of the job

North London Forensic Collaborative are looking for experienced administrator to provide efficient and effective secretarial and administrative support to the Mental Health Treatment Requirement service/ Liaison and Diversion Service. The post holder will be expected to cover a range of administration tasks, which require the exercise of initiative operating with broad guidelines. These are secretarial, administrative and IT skills. Undertakes delegated administrative task on behalf of the Administrative Manager and to responsible for the day-to-day running and control of administrative and secretarial service of the team. The post- holder will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard in liaison with clinical and managerial staff. The post is based with the Mental Health Treatment team and is a service user facing role.

Detailed job description and main responsibilities

• To prepare and distribute documents using the local administration systems; SystmOne (patient administration) and Microsoft office software (letter, memos, report, discharge summaries, etc) ensuring that all policies and procedures are adhere to.
• To provide a telephone reception service and deal with telephone calls, correspondence and other internal or external agencies in an appropriate and professional manner, using judgement and discretion where necessary and to refer clinical matter to relevant members of the clinical team.
• Ensure that all referrals are managed inline with the strict court timetable as directed.
• To be responsible for responding to request for service user’s records including tracking and reporting activity to Trust HQ and the team manager in line with information governance procedures.
• To maintain and update information on the clinical database including but not limited to processing of referral and minimum data maintenance.

Please see attached document for full Job Description and Person Specification.