Job overview
- Acts as a first point of contact for the medical staff aligned to the Frailty and Community Care of the Elderly (COTE) teams, providing information, advice and support as required.
- Works closely with the lead clinicians within the team in co-ordination of the on-call rotas for both Directorates
- Provides a fully comprehensive administrative support to all rotas ensuring that any changes or updates are communicated through the appropriate channels and in a timely manner.
- Responsible for co-ordinating cover for short-notice absences, rota gaps or vacant sessions under the guidance of the Directorate management team.
Main duties of the job
- Provides ongoing administrative support to the on-call rotas for the Frailty and Community COTE medical teams and the Clinical Directors as and when required
- Ensures continued service provision using a forward-thinking approach to identifying and escalating any upcoming gaps in the rotas
- Identifies, organises and facilitates medical staffing cover at short notice in response to service needs
- Receives all forms of communication, ensuring they are dealt with appropriately and in a timely manner.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac
- To work independently and manage own workload, referring to manager when necessary
- Prioritises cost efficient cover arrangements for any gaps or vacancies that need to be covered, considering bank or in-house cover as a first option
- Responsible for liaising and negotiating directly with external medical staffing agencies by telephone or email where in-house cover cannot be sourced
- Responsible for ensuring that any staffing changes or swaps are updated on Sharepoint and communicated to the relevant teams
- Responsible for the timely inputting of locum sessions on to the Patchwork system and for ensuring timely sign-off by the Directorate team
- Maintains good housekeeping on Patchwork ensuring that any unfilled or cancelled shifts are removed as appropriate
- Arranges ID badges and IT access for locum staff in readiness for start dates as and when required
- Responsible for ensuring that any sickness absence and annual/study leave is properly recorded on ESR
- Monitors annual leave requests for each team to ensure adequate cover is in place, escalating where this is not the case
- Ensures the timely completion of return to work interviews for doctors returning from sickness absence
- Communicates business sensitive information diplomatically and professionally
- Maintains the filing structure for the Directorate on Sharepoint for easy identification and retrieval of documentation
- Liaises with the Payroll and Medical Recruitment teams with any queries raised by the medical teams
- Orders and receipts goods on Oracle as and when required
- Develops policies and procedures for own area.
Should you wish to discuss the role or arrange an informal visit, please contact Karen Preece via email on [email protected] or telephone 01495 241289.