Medical Secretary/Patient Pathway Co-ordinator

Job overview

The post holder will be required to provide a comprehensive administration service to support the reception booking team, consultants and clinicians in the General Surgery Department.

You will work in association with the clerical teams to provide a central point of communication for patients and staff.

Main duties of the job

• Provide a complete medical administrative service including RTT, patient correspondence and editing and formatting letters.

• Liaising with Nurses, Doctors and other members of the multidisciplinary team including Inpatient / Outpatient Bookings teams to provide a quality service for the patients.

• Working as part of a team, sharing responsibility for the smooth running of the administrative service to deliver safe patient care

• To provide a first point of contact, answering all telephone enquiries, taking and relaying messages in a polite and helpful manner, and using own judgement to establish the priority of issues and taking action as appropriate.

Detailed job description and main responsibilities

Please see the attached job description for full information.

For further details or to arrange an informal visit, please contact:

Laura Edgell, Performance & Operations Manager:

Email: [email protected]

Tel: 01225-824922