Medical Secretary

Job overview

This is an exciting opportunity to work within the Obstetrics, Gynaecology and Neonatology (OGN) Team working within our Colposcopy and Fast Track Service.

We are looking for an enthusiastic individual to join our team of Medical Secretaries to actively support the provision of an efficient, high quality and comprehensive secretarial and administrative service to a team of consultants to aid their direct clinical care and their wider non-clinical duties.

The successful candidate will have a methodical approach to work, be extremely well organised and have a flexible attitude incorporating the Trust PROUD values. With a clear understanding of patient confidentiality as well as a background in an administrative setting this post would ideally suit an individual wanting to further their experience in a secretarial background. Previous experience would be advantageous. Effective computer skills are essential and experience of using a hospital computer system would also be desirable.

Additionally the post holder will need to have a detailed understanding of the national cancer and 18 week Referral to Treatment targets as this will be a primary responsibility of the post holder in ensuring patients receive their treatment in line with the these targets.

Main duties of the job

• To work closely with the medical secretary team to ensure a seamless level of support to all medical and nursing staff within your area of responsibility in line with existing and changing requirements.
• To support a team of Gynaecology Consultants and the department by undertaking a comprehensive secretarial and administrative service.
• To be the first point of contact for patients, relatives, carers, GPs, consultants (internal and external), medical staff, community and nursing staff, administrative staff, other health related bodies such as HFEA, Local CCG’s, (in accordance with Trust guidelines), using judgement to establish the validity and priority of the contact.
• To type patient correspondence and accurately maintain records of patient correspondence.
• To maintain an effective investigation tracking system to actively ensure that all outstanding tests are followed up. On receipt of abnormal results, ensure that they are communicated to the relevant person and follow up is arranged.
• To ensure that patients are managed through their care pathways quickly and efficiently by chasing results and ensuring that outpatient appointments are booked in a timely manner.
• The post holder will ensure workload is managed in a timely and accurate manner, with meticulous attention to detail with escalation of any capacity or target issues.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

This vacancy is advertised on a fixed term contract basis for the maximum period of 12 months. Where there is potential, the fixed term contract may finish early, or in the first instance, the fixed term contract may be extended due to the internal/external secondment of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts in relation to the substantive post holder.