Medical Secretary

Job overview

Permanent | Full-time

An exciting opportunity has arisen to join the Ryegate Children's Centre, part of the Sheffield Children’s Hospital, where you'll provide essential admin support to medical staff and clinical teams, liaising between the Trust, patients, GPs, and other healthcare professionals.

You will work in a supportive team, prioritising tasks, meeting deadlines, and maintaining our standards of service.  We are looking for flexibility, initiative, and a commitment to confidentiality.

If you share our values and are passionate about making a positive difference, we’d love you to apply!

Main duties of the job

Reporting into the Service Coordinator, your responsibilities will include:

• Collect and action post for the clinical team, using initiative when needed.
• Handle enquiries from patients, GPs, hospitals, and staff by phone, email, and in person.
• Ensure tasks meet standard operating procedures and KPIs
• Arrange investigations, follow-up work, and ensure results are filed in patient records.
• Maintain patient records, both paper and electronic.
• Type medical correspondence, including clinic letters and reports.
• Book appointments, reviews, investigations, and interpreters.
• Keep statistical records for audits and file correspondence in patient records.
• Provide secretarial support for meetings, including scheduling, minute-taking, and preparing materials.
• Prepare discharge summaries and inform patients and clinicians of outcomes.
• Follow the Trust's 18-week RTT process and book necessary reviews and interpreters.
• Perform general administration tasks, support staff induction and training, and manage office supplies and equipment repairs.

Detailed job description and main responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

*** This role has been assigned the occupation code 4211 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes

Please note:  We do not offer visa sponsorship for Band 2 roles.

Diversity Statement

At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, we’re building a workplace where everyone belongs.

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