Medical Secretary

Job overview

We are seeking an enthusiastic and motivated individual with excellent typing accuracy, strong organisational skills, and the ability to work effectively to deadlines. The successful candidate will work closely with both administrative and clinical teams, demonstrating a professional and flexible approach within a busy working environment.

A key aspect of the role involves regular interaction with members of the public and a range of healthcare professionals; therefore, excellent interpersonal and communication skills are essential. Duties will include using digital dictation systems, updating Test results  and liaising with patients, general practitioners, and other Clinical staff.

Our administrative staff play a vital role in supporting clinical teams and are central to ensuring that every patient receives a high-quality experience—one we would expect for our own family and friends.

We recognise and value the important contribution of our administrative teams and are committed to investing in training and development to ensure staff are equipped with the skills and knowledge required to meet the demands of the role.

Main duties of the job

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

Detailed job description and main responsibilities

Main Duties and Responsibilities:

- To assist with the smooth  running of the Cardiology and Rheumatology  administration services and work to prioritise and manage the workload.

-  Accurately upload test from third parties and added to our EDM for the Consultants to review.

- Ensuring the ICE requests have been completed for patients attending for Echocardiograms.

• Liaise with the Appointments Team to ensure Clinics are utlised fully for both Clinicians and diagnostic tests.
• Responsible for chasing outstanding test results.
• Responsible for typing up of clinics within 5 working days of clinic date.
• Responsible for dealing with email requests from pat.gp .
• Receive telephone enquiries from patients and deal with accordingly.
• Assist with the weekly PTL ensuring patients have been cashed up correctly in accordance with RTT Guidance.
• Any other tasks requested that may form part of a Secretarial role.