Medical Secretary / Team Leader - Obstetrics and Gynaecology

Job overview

Are you a dynamic, enthusiastic and forward thinking individual?  Are you looking for a new challenge?  If YES...we want to hear from you!

We have an opportunity for a Medical Secretary Team Leader to join the Obstetrics and Gynaecology Department within the Women's and Children's Division. This is a full time post 37.5 hours per week, Monday – Friday, and will be based working at Royal Preston Hospital.

Exceptional verbal and written communication skills are a must, as you'll seamlessly interact with individuals at every echelon within the organisation.

This is an opportunity to join the Obstetric and Gynaecology Department which is a very busy and fast paced department providing patient care across Central Lancashire and surrounding areas. We are looking for an enthusiastic, hardworking and adaptable individual.

Main duties of the job

You will provide a medical secretarial service to several Gynaecology Consultants as well as working closely alongside other staff within the Obstetrics and Gynaecology Team.  The work will cover a wide range of duties and the applicant must therefore be able to demonstrate a flexible approach to all working relationships.

Under the supervision of the Deputy Service Manager, the post holder will be responsible for the line management and day to day management of support medical secretaries and administration staff. Typing and downloading of clinical correspondence letters using T-pro, results validation and supporting MDT meetings are core aspects of this role.

You will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.

The ability to use your initiative and work as a member of a busy team is essential.

Detailed job description and main responsibilities

Please read the attached Job Description for more information

General

• Develop and maintain effective working relationships with clinicians, managers and others within the Women's and Children's  Division and Trust wide service users
• Be the point of contact for all non-routine enquires facilitating communication and information flows, initiating and responding to correspondence and resolving enquires
• Provide administrative and secretarial support to consultants. The post holder will often be the first point of contact for patients and clinicians and will be expected to work independently using their own initiative with minimal direct supervision
• Responsible for day to day management and training of secretarial support and admin staff
• Undertake medical secretarial duties
• Collation of papers for consultants in support of the preparation for clinics where necessary
• Downloading of clinic letters from T-pro system
• Typing of results and other clinical correspondence
• Filing of reports and results
• Action results for cancer patients, ensuring medical and nurse specialists are aware of the results
• Support MDT meetings with minute taking and collation of patient notes
• Where necessary undertake the management of waiting lists for the Division
• Where necessary coordinate staffing rotas for the Medical Secretary and Support Secretarial/Admin Team

Team Leadership

• Lead the Secretarial / Admin Team to sustain a high level of quality, service efficiency and effectiveness and ensure work is carried out following Department and Trust guidelines
• Lead the Secretarial Team / Admin Team to ensure annual appraisals and reviews, CPD, annual training and PDP are met
• Promote team identity and create positive working conditions to allow a high quality, efficient and effective Team
• Assist in recruitment and selection processes
• Facilitate with sickness absence reporting and Health roster monitoring
• Contribute to any service review process as requested
• Promote the implementation of best practice; ensure professional standards within the secretarial team are maintained in line with IG, national standards and legal requirements
• Performance Management