Medical Secretary - Head and Neck

Job overview

We are looking  for a Medical Secretary to join the Maxillofacial and Plastic Surgery Specialties Team at York Hospital, on a part-time basis for 30 hours a week.

Our successful candidate will work as part of a team, taking a lead role in providing a full and comprehensive PA and secretarial service to designated Consultants and their teams.

The post holder will will provide day-to-day work supervision of Assistant Medical Secretaries and Audio Typists.

Main duties of the job

• Provide a full and comprehensive personal assistant/secretarial service to Consultants and full clinical team members
• Accurately transcribe complicated dictation with complex medical terminology
• Compose letters as appropriate and undertake transcription of dictation
• Take, write and distribute both formal and informal minutes, associated with departmental/directorate/multidisciplinary team meetings
• Receive and process all incoming mail, bringing this and other relevant matters to the timely attention of the medical staff, and taking appropriate action, escalating issues to the relevant clinician as needed
• Triage calls, being the first point of contact, dealing sympathetically with people who may be bereaved, distressed or angry, using tact, persuasion and discretion. Assessing priorities.
• Demonstrate excellent organisational skills with the ability to work both independently and as part of a team, prioritising workload,  cope with multi-tasks and work to deadlines

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities.  We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.  If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.[email protected].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.  It may not be suitable for every role, but we will try and be supportive where we can.  We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers.  This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.