Medical Records Clerk

Job overview

Medical Records Clerk

Department:  Medical Records

Band 2 £24,169 per annum pro rata

Hours: 37.5 hours per week, all MKUH roles will be considered for flexible working

Fixed Term until 15.02.2026

Patient Access has an exciting opportunity for 1 x 37.5 hours Medical Records Clerk to join the team on a fixed term contract.

Experience of using Microsoft packages is essential.  Training will be given on eCare and the patient administration systems used, if needed.

The successful applicant must be able to demonstrate exceptional organisational skills. The role requires the ability to multitask with prioritisation of tasks. The role can be very busy with varying demands depending on the needs of the service. The successful applicant must always therefore be able to work well under pressure remaining courteous and professional. The successful candidate must be flexible to the changing needs of the department and teams, as needed. They must enjoy working as part of a large team.

We are looking for someone who has the ability to adapt and work across all services as needed with excellent keyboard skills.  You will be working within a large team and will need to deliver on performance targets.

If you are looking for experience and knowledge, secondments will be accepted so please apply if interested.

Interview: w/c 28.07.2025

Please note that we are not able to offer sponsorship for this role

Main duties of the job

The post holder will be required to support the provision of an efficient and effective Medical Records service. Undertake accurate filing and maintenance of records ensuring their timely retrieval and maintain systems to support these aims.

Detailed job description and main responsibilities

• To use visual display units and other technical equipment which may be located in the section.
• To prepare files for use at Outpatient Clinics or for Inpatient or Day Case stay in accordance with laid down instructions.
• To deal with requirements for ‘add-on’ clinics.
• The collection and delivery of patient files around the hospital site.
• To manage the destruction of patient files in accordance with the agreed guidelines.
• Open and date stamp incoming mail
• To deal with telephone queries politely and promptly.
• To answer queries regarding records as required.
• Have the ability to input and retrieve data from computerised systems.
• To update patient demographics from information received i.e. from Doctors; Patients; Quality Team.

Please refer to the attached Job Description for further details.

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system.  Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS.   This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing  employment  with  the  Trust,  all  employees  (except Medical & Dental Staff on national terms and conditions) are  subject  to  a probationary period lasting  a  period  of  six  months  with  an  option  to extend  for  a  further  six  months  to  a total of  12 months.